You will need to register a domain name (eg. yoursite.com) with a domain registrar before we can setup your auction site. You can register a domain (including .com.au domains for Australian businesses) at Web City.
To link your website to our servers, you need to first update the nameservers associated with your domain. The process is slightly different depending on where you registered your domain, however if unsure we recommend getting your web developer to do it for you. Alternatively if you pass on your registrar login details and the domain you wish to use, we can do it for you.
The nameservers need to be set to:
ns1.everydns.net
ns2.everydns.net
ns3.everydns.net (optional)
ns4.everydns.net (optional)
Note that the 3rd and 4th nameservers are optional.
It takes anywhere from a few hours up to 48 for the changes to take effect - this is a process out of our control. In some cases we may provide you a temporary URL during this time so that you can configure your site.
When you receive your welcome email from us, it will contain a link to a special page on your website.
The purpose of this page is simply for you to create an administrative account. Enter your details by following the on-screen instructions and then press the submit button. This account will have full access to all buying, selling and administrative features so be very careful to choose a strong password that is difficult to guess.
Once you have created your admin account, you will be forwarded to the Site Configuration page.
Complete all the fields on this page to configure your auction website. You can always change any of these settings at a later date by going to dashboard -> configuration.
Before creating auctions, you'll need to create some categories. On the left hand side select "manage categories". Categories can be created up to 3 levels deep. For example:
To set a sub category, first create the top level category, then when creating the sub category select the parent category from the drop down menu.
All selling account contain a link "Sell an Item" on the top-left, below the "home" link. Simply press this button and follow the on-screen instructions.
After entering the auction data, you will be taken to the manage gallery page. On this page you can select photos to upload following the on-screen instructions.
By viewing any auction when logged in as the seller of that auction, the seller will see a special control panel as shown below.
Edit Auction
The auction details can be updated by simply clicking the "Edit this Item" link.
Close Auction
The auction can be closed by pressing "Close this Item".
Manage Gallery
The auction pictures and video can be changed by pressing "Manage Gallery".
Relisting Auction
Any auction can be relisted by the seller by pressing the "Relist this item" on the auction details page. Note that the relist link will only appear on closed/sold auctions.
Sellers can view their entire selling history by clicking on the "Sales" link which is next to the "Sell an Item" link below the main Home link. Each sale can be updated to reflect its current status using the on-page tools to either:
Additionally the buyers shipping address and contact details are displayed to assist in completing the transaction.
The buyer effectively sees the same information in their "Recent Wins" page, except they have no ability to change the status of the sale. They can however view key dates such as when the item was shipped.
Thankyou for purchasing a TM Auctions auction website.
We look forward to a long term working relationship, helping your website to reach its full potential!